Refund Policy
Last updated: May 1, 2026
We want you to be confident in your purchase. Here is how refunds work at ATSOptimization.
7-day money-back guarantee
You may request a full refund within 7 days of your initial purchase, provided you have not used any paid features. Specifically: if you have not generated an AI-optimized CV using the paid Service, you are eligible for a full refund.
Important: Once you generate your first AI-optimized CV using a paid feature, the purchase is non-refundable. This is because the AI processing has a real cost per use, and the paid value has been delivered.
After 7 days, or after first use
After the 7-day window has passed, or once you have used a paid feature, subscriptions are non-refundable for the current billing period. You can still cancel at any time to stop future charges.
Cancellations
You can cancel your subscription at any time from your account page or by emailing support@atsoptimization.com. Cancellation stops future renewals. Your access continues until the end of the current billing period.
How to request a refund
Email support@atsoptimization.com with the subject "Refund request" from the email address used at signup. Eligible refunds are processed within 5 business days back to the original payment method.
Statutory rights
This policy does not affect any statutory consumer rights you may have under the laws of Bosnia and Herzegovina or any other applicable jurisdiction.